SitemapCase StudyCertification for Enterprise CloudDifference between Managed FW and vFW on configurationDisclaimerECL2.0 Billing GuideEnterprise Cloud 1.0 Support InformationFAQ – Enterprise Cloud 1.0Enterprise Cloud 2.0 Support InformationAmazon Web Services Inter-ConnectivityArcserveBackupBaremetal ServerBlock StorageCloud FoundryCloud Management PlatformColocation Inter-Connectivity (CIC)DC Inter-ConnectivityDedicated HypervisorDeployment Manager betaDNSEnterprise Cloud 1.0 Inter-Connectivity (EIC)Enterprise Cloud 2.0 Inter-ConnectivityFAQ – Enterprise Cloud 2.0File Storage (Premium)File Storage (Standard)Firewall (Brocade 5600 vRouter) : End of Sales 1st of July, 2017Global Server Load BalanceGuest ImageHost-Based Security(Managed Anti-Virus/Security Package/Virtual Patch)HULFTHybrid Cloud with Microsoft AzureHyper-VImage StorageInternet ConnectivityLoad Balancer(NetScaler VPX)Logical NetworkManaged Anti-VirusManaged FirewallManaged Host-based Security PackageManaged UTMManaged Virtual PatchManaged WAFMonitoringNetwork-Based Security(Managed FW/UTM/WAF)OraclePower SystemsRancher (Docker Container Management)SAP HANASecurity GroupSQL serverVeeamVirtual ServerVPN GatewayvSphere ESXiWebRTC PlatformWindows Server Remote Desktop Services SALFAQs regarding ECL2.0 firewallFeatures and BenefitsFront PageInquiryLegal/SLALogin Enterprise CloudManaged Cloud Platform (MCP)OS up pagePricing / Pricing CalculatorPricing (AUD-AU1)Pricing (AUD-DE1)Pricing (AUD-HK1)Pricing (AUD-JP1)Pricing (AUD-JP2)Pricing (AUD-JP4)Pricing (AUD-JP5)Pricing (AUD-JP6)Pricing (AUD-JP7)Pricing (AUD-SG1)Pricing (AUD-UK1)Pricing (AUD-US1)Pricing (EUR-AU1)Pricing (EUR-DE1)Pricing (EUR-HK1)Pricing (EUR-JP1)Pricing (EUR-JP2)Pricing (EUR-JP4)Pricing (EUR-JP5)Pricing (EUR-JP6)Pricing (EUR-JP7)Pricing (EUR-SG1)Pricing (EUR-UK1)Pricing (EUR-US1)Pricing (HKD-AU1)Pricing (HKD-DE1)Pricing (HKD-HK1)Pricing (HKD-JP1)Pricing (HKD-JP2)Pricing (HKD-JP4)Pricing (HKD-JP5)Pricing (HKD-JP6)Pricing (HKD-JP7)Pricing (HKD-SG1)Pricing (HKD-UK1)Pricing (HKD-US1)Pricing (SGD-AU1)Pricing (SGD-DE1)Pricing (SGD-HK1)Pricing (SGD-JP1)Pricing (SGD-JP2)Pricing (SGD-JP4)Pricing (SGD-JP5)Pricing (SGD-JP6)Pricing (SGD-JP7)Pricing (SGD-SG1)Pricing (SGD-UK1)Pricing (SGD-US1)Pricing (USD-AU1)Pricing (USD-DE1)Pricing (USD-HK1)Pricing (USD-JP1)Pricing (USD-JP2)Pricing (USD-JP4)Pricing (USD-JP5)Pricing (USD-JP6)Pricing (USD-JP7)Pricing (USD-SG1)Pricing (USD-UK1)Pricing (USD-US1)redirect-testRSS FeedsSearch in Knowledge CenterSecurity & ComplianceServiceAmazon Web Services Inter-ConnectivityArcserveBackupBaremetal ServerBlock StorageCloud FoundryCloud Management PlatformColocation Inter-Connectivity (CIC)DC Inter-ConnectivityDedicated HypervisorDNSEnterprise Cloud 1.0 Inter-Connectivity (EIC)Enterprise Cloud 1.0 Service MenuEnterprise Cloud 2.0 Inter-ConnectivityFile Storage (Premium)File Storage (Standard)Global Server Load Balanceal Server Load BalanceHost-based securityHULFTImage StorageInternet ConnectivityLoad BalancerLogical NetworkManaged Load BalancerMonitoringNetwork-based securityOracleRancher (Docker Container Management)SAP HANASecurity GroupSQL serverVeeamVirtual ServerVPN GatewayWindows Server Remote Desktop Services SALService Level Agreement(SLA)Service StatusHistorySitemapDocumentsTutorialsService DescriptionsAPI ReferencesSolution GuidesNewstest v1.2.11test v1.2.10v1.2.9 testv1.2.8 testv1.2.7 testOS up newstest en 5.4.4ecl2.0 test 5.4.2 titletest 5.2.4 enNew release and end of sales of official image templates in Enterprise Cloud 2.0 (JP1)Known IssuesOS up issueFirst ICMP packet is not delivered in a Logical Network in the case that the packet is fragmentedAbout the issue which can not connect to some sites when using Managed UTM’s WebFilter functionThe volume created by server API with “source_type:blank” property in “block_device_mapping_v2” does not work properlyCPU model recognition errorIssue that communication partially fails on logical link (colocation_logical_link) created in Colocation Inter-Connectivity menu.Instance which guest OS is Windows Server hangs when detaching an interface while the instance is online. About the issue which subnet becomes error status when subnet of logical network editsAbout the issue which the DHCP server of the logical network announces an unintended cache (resolver) DNS server addressAbout the issue when register recordset value including comma in ECL2.0 DNSFAQ（ECL2.0）OS up faq20Can I set multiple destinations for alert notification emails on Host-based Security menu?Please tell me the global IP address of Trend Micro Server (Smart Protection Server).What is the IP address range of Logical Network connected to Common Function Gateway.I can not delete the image. “Error: image deletion is not allowed” is displayed.Is it possible to change Tenant Name after I create a tenant?In the backup menu, please tell me how to calculate the average data capacity that will be the basis of the charge calculation.When I re-install the agent to the same server after deleting a Client / uninstall Agent Software, it fails.Is it possible to select the shared network of the connection destination tenant as the logical network to be selected when creating a Virtual Server in the connection source tenant?How to collect data, generate graphs and report for virtual server memory usage by using Monitoring menu?FAQ（ECL1.0）OS up faq10In the menu of Virtual server management, there is an option, “Delete All virtual machines”. Does it delete all the virtual machines in the compute resource?When rebooting virtual server, can I reboot by manually or via scheduler on guest OS?What is the power off operation on VM?I forgot virtual server password. Can I reset the password?I failed to reduce disk size of a virtual machine with an error.Can we know the physical server configuration or spec information which is using in Enterprise Cloud?I want to register TCP port number 1024-65535 as a group of service object with vFirewall. Is it possible?If you expand the resource of Global File Storage, does the stored data remain?Please tell me how to cancel the service?